Our Process: Research
& Methodology
For five years, LETS co-founder Dr. Daniel Shore (PhD in Workplace Psychology), worked with a team of researchers funded by the Department of Homeland Security to study team dynamics and the efficacy of 100+ highly-dynamic teams and multi-team systems. The findings from their study represent one of the most current and extensive research efforts around team dynamics and multi-team systems.
Foundational Development
How We Apply the Research
The work of the DHS-funded research team uncovered 5C’s of cybersecurity teamwork. LETS Professional Development leverages this research for the benefit of your teams and delivers the underlying teamwork tools and techniques through high-impact, low-resistance gamified experiences.
Macro Skill
Collective Resilience
Micro Skills
Swift
Trust
Deep
Trust
Macro Skill
Conscientious Decision-Making
Micro Skills
Collaboration Triggering
Recognition Priming
Macro Skill
Cyclical Adaptation
Micro Skills
Proactive Adaptation
Reactive
Adaptation
Macro Skill
Creative
Problem-solving
Micro Skills
Counterfactual Thinking
Anticipatory Hindsight
Macro Skill
Comprehensive
Communication
Micro Skills
Explicit Information Sharing
Implicit Information Sharing
Building Skills From the Ground Up
Dr. Daniel Shore designed the professional development programs for LETS to leverage the research for the benefits of teams and multi-team systems operating in volatile, uncertain, complex, ambiguous (VUCA) environments. The programs begin by building awareness, competence, and community around the teamwork micro-skills and then progress into cultivating expertise of these skills so that participants can continue to develop past the completion of the program. All of which is assessed initially and tracked over time.
How It Works
Quantifying the Impact
Team Micro-Skills Perceptual Assessment
Team Micro-Skills Perceptual Assessment
Team Micro Skills Perceptual Assessment
Team Micro-Skills Perceptual Assessment
Maximize Connectivity & Agility
A Proven Process with Real Impact
The findings reveal that, when teams and multi-team systems engage in intentional development of these 10 micro-skills through activities that are immersive, targeted, and connective, the efficacy and communication outcomes for teams create highly impactful results for businesses.
For Individuals
%
Employees who reported new ideas after the training
%
Employees who found the training applicable to their daily work
%
Employees who increased their expertise in teamwork skills
For Teams & Multi-Team Systems
%
Increase in trust among team members
%
Increase in communication among team members
%
Increase in task-related support among team members
Our Teamwork Development Program
Our specialized program is designed for cybersecurity teams based on work with government and private sector teams across the United States and Europe. Learn more about the customized experiences we offer.