Our Process: Research
& Methodology

For five years, LETS co-founder Dr. Daniel Shore (PhD in Workplace Psychology), worked with a team of researchers funded by the Department of Homeland Security to study team dynamics and the efficacy of 100+ highly-dynamic teams and multi-team systems. The findings from their study represent one of the most current and extensive research efforts around team dynamics and multi-team systems.

Foundational Development

How We Apply the Research

The work of the DHS-funded research team uncovered 5C’s of cybersecurity teamwork. LETS Professional Development leverages this research for the benefit of your teams and delivers the underlying teamwork tools and techniques through high-impact, low-resistance gamified experiences.

Macro Skill

Collective Resilience

Micro Skills

Swift
Trust

Deep
Trust

Macro Skill

Conscientious Decision-Making

Micro Skills

Collaboration Triggering

Recognition Priming

Macro Skill

Cyclical Adaptation

Micro Skills

Proactive Adaptation

Reactive
Adaptation

Macro Skill

Creative
Problem-solving

Micro Skills

Counterfactual Thinking

Anticipatory Hindsight

Macro Skill

Comprehensive
Communication

Micro Skills

Explicit Information Sharing

Implicit Information Sharing

Grounded in Research

Building Skills From the Ground Up

Dr. Daniel Shore designed the professional development programs for LETS to leverage the research for the benefits of teams and multi-team systems operating in volatile, uncertain, complex, ambiguous (VUCA) environments. The programs begin by building awareness, competence, and community around the teamwork micro-skills and then progress into cultivating expertise of these skills so that participants can continue to develop past the completion of the program. All of which is assessed initially and tracked over time.

How It Works

Quantifying the Impact

Slide 1 1. Team member micro-skills 2. Compare a team member to the team average 3. Compare the team averages in the multi-team system 4. Track change over time Individual Team Member
Team Micro-Skills Perceptual Assessment
Slide 2 4. Track change over time 3. Compare the team averages in the multi-team system 2. Compare a team member to the team average 1. Team Member micro-skills Team Member Average
Team Micro-Skills Perceptual Assessment
Slide 3 4. Track change over time 3. Compare the team averages in the multi-team system 2. Compare a team member to the team average 1. Team member micro-skills Comparison Between 2 Teams in a Multi-team System
Team Micro Skills Perceptual Assessment
Slide 3 4. Track change over time 3. Compare the team averages in the multi-team system 2. Entire team micro-skills 1. Team member micro-skills Team Member Average Over Time
Team Micro-Skills Perceptual Assessment
Click to Compare the Results

Maximize Connectivity & Agility

A Proven Process with Real Impact

The findings reveal that, when teams and multi-team systems engage in intentional development of these 10 micro-skills through activities that are immersive, targeted, and connective, the efficacy and communication outcomes for teams create highly impactful results for businesses.

 

For Individuals

%

Employees who reported new ideas after the training

%

Employees who found the training applicable to their daily work

%

Employees who increased their expertise in teamwork skills

 

For Teams & Multi-Team Systems

%

Increase in trust among team members

%

Increase in communication among team members

%

Increase in task-related support among team members

Woman on a computer.

Our Teamwork Development Program

Our specialized program is designed for cybersecurity teams based on work with government and private sector teams across the United States and Europe. Learn more about the customized experiences we offer.